We keep the computers quiet so you can get on with your week.
Managed IT, websites, backups, and the occasional 10 p.m. phone call — for small businesses that need technology to just work. Based in the south Delta. On the phone within one business hour.
A short team that picks up the phone — and a stack of things we quietly run in the background.
Mix and match. Most customers start with managed IT and add a website or an automation project later.
Managed IT, the whole stack
Someone to call when something's wrong, and someone watching so you don't have to call. Patching, backups, account cleanup, quarterly reviews. Flat monthly pricing and one phone number.
Websites & hosting that just sit there and work
Marketing sites, small ecommerce, DNS and email you never think about. We build, we host, we keep the lights on.
Backups & maintenance
Nightly offsite backups. Tested monthly so you know they work.
AI & automation
Real workflows, scoped small. We tell you when AI is the wrong answer.
Custom dashboards
Lightweight internal tools, reports that match how your business actually works.
Break-fix
One-off repairs and incident response, even if you don't have a retainer.
A human writes back. Usually within the hour, often before you make coffee.
No tiered ticket systems, no robots asking you to describe the color of your error. You email us, or you call us, and one of four people you already know gets back to you.
Printer in the back office stopped pulling from the letterhead tray
Four weeks from phone call to handoff, usually less.
We’re good at not making a big deal of this. You don’t need a kickoff workshop to plug in a backup drive.
A phone call.
30 minutes. You tell us what you run, what's broken, what you're dreading. We write it down.
A walk-through, on-site.
We come out, look at your setup, open the closet with the router in it. We don't judge the closet.
A plain-English plan.
Two pages. What we'd do this month, what we'd do over the next year, what we'd leave alone.
Onboard. Then fade.
We get the monitoring in place, the backups running, the passwords tidied. Then we get out of your way.
Plans that fit how you work.
Flat monthly pricing. No contracts. Cancel any time with 30 days’ notice — though almost nobody does.
For very small businesses. Backups, monitoring, and one channel of support.
- Nightly offsite backups, tested monthly
- Monitoring & alerts on your network
- Email support, reply within one business hour
- Monthly status email, written by a human
Full managed IT with quarterly reviews. What most customers end up on.
- Everything in Essentials
- Unlimited support tickets, no per-incident pricing
- Phone support 8a–6p Pacific
- Patches & account cleanup on a schedule
- Quarterly business review, on-site
For teams building their own tools. IT plus automation plus a named account lead.
- Everything in Standard
- AI & automation consulting, 8 hours/mo
- Custom dashboards & internal tools
- Priority 24/7 response
- Named account lead, same face every time
We stopped having to think about our IT. That was the whole goal. The folktech team picks up the phone, tells us what they’re doing in plain English, and gets out of our way.
Tell us a sentence or two about what you’re running.
We’ll call you back today. If we miss you, we’ll leave a voicemail and follow up with an email — with the kind of detail a human actually wrote.