Privacy Policy
At Folktech Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or use our websites, mobile applications, and other online services (collectively, the “Services”).
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
We may change our policies and practices from time to time, and we encourage you to review this Privacy Policy regularly for any changes.
Information We Collect
We collect information about you when you use our Services, including:
- Personal information: This is information that identifies you personally, such as your name, email address, or phone number. We may collect personal information from you when you create an account, place an order, contact customer service, or otherwise interact with us.
- Usage data: We may collect information about how you use our Services, such as the pages you visit and the features you use. We may also collect information about the device you use to access our Services, including the type of device, IP address, and unique device identifier.
How We Use Your Information
We use the information we collect about you to provide, maintain, and improve our Services, and to communicate with you. This includes using your information to:
- Respond to your inquiries and provide customer service
- Analyze and improve our Services
- Personalize your experience on our Services
- Send you marketing communications (if you have agreed to receive them)
Sharing Your Information
We may share your information with third parties for the following purposes:
- To service providers and partners who perform functions on our behalf, such as fulfillment, payment processing, and customer service
- To comply with legal obligations, such as responding to a subpoena or court order
- To protect the rights, property, or safety of Folktech Inc., our customers, or others
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Cookies and Other Tracking Technologies
We may use cookies and other tracking technologies to collect information about you when you use our Services. A cookie is a small text file that is stored on your device for record-keeping purposes. We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them).
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Your Choices
You have the following choices regarding the collection, use, and sharing of your information:
- Opting out of marketing communications: You can unsubscribe from marketing emails by following the instructions in the email or by contacting us. You may continue to receive transactional or service-related emails.
- Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Retention and Security
We retain your information for as long as necessary to provide the Services and as required by law. We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at hello@folktech.ca.